This Privacy Policy explains how Titanium Frames (“Titanium Frames,” “we,” “us,” or “our”) handles personal information when you visit titaniumframemaker.com, contact us, or communicate with us about a potential or existing business project.
1. Scope
This policy applies to this website and to business enquiries sent to us through the contact methods published on it. It does not apply to websites, platforms, or services operated by third parties.
2. Who we are
Titanium Frames is the public operating name used for this China-based B2B eyewear manufacturing website. We can be contacted at inquiry@titaniumframemaker.com. Our stated business location is Danyang, Jiangsu, China.
3. Information we handle
We may handle the following categories of personal information:
- Contact and business information: your name, work email address, telephone number, job role, company name, and business location when you choose to provide them.
- Enquiry and project information: messages, product interests, estimated quantities, specifications, drawings, reference files, branding requirements, and other information you include in an enquiry or later business communication.
- Technical information: an IP address, browser or device type, requested pages, access time, referring page, and diagnostic or security information that may be generated in ordinary website and hosting logs.
- Communication records: email, telephone, quotation, sample-development, and other records associated with a business relationship.
Please do not send sensitive personal information or confidential product information that is not necessary for us to review your enquiry. If special confidentiality arrangements are required, contact us before sending detailed files.
4. How we use information
We use personal information only where reasonably necessary to:
- respond to enquiries and communicate with you;
- understand, assess, and administer potential or existing eyewear projects;
- prepare or discuss samples, quotations, specifications, production, quality requirements, packaging, and delivery arrangements;
- operate, maintain, secure, and diagnose this website and our communication systems;
- maintain appropriate business and transaction records; and
- comply with legal obligations, establish or defend legal claims, and prevent fraud or misuse.
Depending on the circumstances and applicable law, our processing may be based on your consent, steps requested before entering into a contract, performance of a contract, compliance with legal obligations, or legitimate business interests that do not override your rights.
5. Cookies and analytics
Our website uses the Google tag for Google Ads measurement. Our English OEM advertising landing page records successful enquiry-form submissions as conversions. This may process advertising click identifiers, campaign parameters, referrer information, page activity, device or browser information, and browser storage used for campaign attribution and enquiry-popup controls. We do not intentionally send your enquiry text, name, email address, or telephone number to Google through these measurement events.
Google and other infrastructure providers may process information under their own privacy terms. Where applicable law requires consent before non-essential advertising storage or measurement is used, the relevant controls must be applied before those technologies are activated.
6. When information may be shared
We may share personal information only as reasonably necessary with:
- hosting, email, communications, information-security, storage, and technical service providers acting for us;
- professional advisers such as legal, accounting, insurance, or compliance providers;
- competent public authorities where disclosure is required by law or necessary to protect legal rights; and
- a successor or relevant participant in a genuine merger, acquisition, restructuring, financing, or transfer of business assets, subject to appropriate safeguards.
We do not sell or rent personal information. Project information is not shared with unrelated parties for their own advertising.
7. International processing
Because we work with international business customers and may use service providers that operate in different locations, personal information may be processed in countries or regions other than the one where it was provided. Where applicable law requires it, we will use an appropriate legal basis, notice, consent, contract, or other safeguard for that processing or transfer.
8. Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including enquiry follow-up, project administration, business records, security, legal compliance, and dispute resolution. The period varies according to the nature of the information, the status of the business relationship, and applicable legal requirements. When information is no longer needed, we take reasonable steps to delete or anonymize it.
9. Security
We use reasonable organizational and technical measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No website, email service, transmission method, or storage system can be guaranteed to be completely secure.
10. Your choices and rights
Depending on where you are located and the law that applies, you may have the right to request access to or a copy of your personal information, request correction or deletion, restrict or object to certain processing, withdraw consent, or make a complaint to a competent authority.
To make a privacy request, email inquiry@titaniumframemaker.com with the subject “Privacy Request.” We may ask for information reasonably necessary to verify your identity and locate the relevant records. Some rights are subject to legal exceptions.
11. Children
This website is intended for business users and is not directed to children. We do not knowingly seek to collect personal information from children. If you believe a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete it.
12. Third-party links
This website may link to third-party websites or services. Their privacy practices are governed by their own notices, and we are not responsible for how they handle personal information.
13. Changes to this policy
We may update this Privacy Policy when our website, business practices, or legal obligations change. The revised version will be posted on this page with a new “Last updated” date. Material changes may also be communicated by another appropriate method where required by law.
14. Contact
Questions or requests concerning this policy can be sent to inquiry@titaniumframemaker.com.